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[personal profile] fancycwabs
Friday night we went to see Matt & Ben at East End Playhouse, and had a wonderful time. Afterwards we had some Mexican food, and Mrs. Cwabs went to pick up the little cwab from You're A Good Man, Charlie Brown (she's playing Sally). I came home and was surprised to hear the doorbell ring at 10:30. I thought maybe someone had forgotten a garage door opener or some keys, so I went to the front door expecting to be amused by somebody's story. Instead I found a middle-aged man holding a clipboard.

"Mr. Cwabs?" he asked.

"Yes..."

"We're here to pick up your car. You've fallen behind on payments to the tune of $BIGNUMBER, so we're picking it up."

Note--I knew I was behind on payments, but I thought I was behind a month, maybe two.

"Oh. Uh. Can I just write you a check?"

"No. I've already called the sheriff, and I'll need to report to him that I've picked up the car."

"Oh. Uh. Okay. Um. Uh. Let me get my stuff out--are you sure you couldn't just let me keep the car while I took care of this?"

"No--we've got to take the car."

"Oh. Okay. Um, let me get some of my stuff out." Wild unloading session commences. "So, how does this work. Obviously I need to get caught up on payments..."

"We'll need a faxed authorization from $LEINHOLDER on Monday telling us it's okay to release the car."

"Oh. Okay. Please take care of my car--I'd like to get it back in one piece."

"It's okay sir, my wife is with me, and I'll let her follow me back to the lot in your car."

"Okay. That's um..."

Repo Man's wife got in the car, backed out of the driveway. I came inside, dazed. Called the automated payment line, thought better of it, tried to call customer service, discovered that they wouldn't be open until Monday. When I was supposed to be in Jacksonville. Meanwhile, Mrs. Cwabs came home with the little Cwab.

"Where's your car, honey?"

"Uh. It's been taken back."

"Oh. I thought I saw a car that looked like yours being loaded up on the back of a tow truck at the end of the street." So much for the driver's wife driving. I called the number on the card he'd left, and he explained that his wife was too short to drive my car, but that he was going to do it instead. By this point I was pretty sure he was just saying stuff to not make me explode.

The weekend went by without my needing to be anywhere, fortunately. Monday I needed to catch a 6am flight, so Mrs. Cwabs and I set out at 4:30am to be at the airport by 5, with a stop by work to print out some paperwork. When I finally made it to Jacksonville, I tried calling $LIENHOLDER, only to sit on hold for so long that my cellphone goes dead. I bought a charger at the gas station, and charged it up, still waiting on hold for ten, twenty minutes.

I hadn't come to Jacksonville to sit on hold, but rather to take measurements and photographs, so I left the car problem for a bit and went in to do my actual job, which only took a couple of hours. Afterward, I headed back to the rental car and called back. After another ridiculous wait, I finally got a customer service rep.

"I need to make arrangements to get caught up on my car payments." I told her.

"Oh, I'm sorry. If you car's been picked up, the only thing we can accept is (4*$BIGNUMBER), and you have ten days to come up with it."

"Uh. Oh. Is there some other way to not have to do that? That's gonna be a little difficult, as I'm not even in town. I didn't even know it had reached this state until you came and picked upt the car."

"No. You'll have to get approval from a supervisor to get the loan reinstated without a complete payoff. Do you want her voicemail?"

Yes, I wanted her voicemail. I left a detailed message basically begging for a little mercy, and instructions on how to get hold of me. Then it was back to the airport, and back to Memphis by midnight.

This morning, I started digging into my assorted retirement plans from various jobs to see if I could figure out how to come up with (4*$BIGNUMBER), but made a point to calling the supervisor to see if she'd gotten my message. After a brief lecture, we arranged to get back to sending them $BIGNUMBER via Western Union, and after a trip to the bank, where I picked up a stack of twenties an inch thick; and to the Western Union counter at Kroger where the guy in front of my was wiring cash back to China; several additional phone calls; and getting lost trying to find the tiny little sign on the vehicle recovery office, I finally got my car back.

N.B. There was a 9mm ammo clip sitting on the shelf at the recovery place. The girl (the wife from Friday night) said that it had been cleaned out from a car that had gone to auction. I don't know that I believed her.

Date: 2007-06-13 05:06 am (UTC)
From: [identity profile] crankyliberal.livejournal.com
Holy fuck. I'm glad they gave it back without you dipping into retirement stuff.

Your story is part of the reason Stenny and I own such a junker. We were able to pay for it (with money I had borrowed for the bar exam, shhhh) without a payment plan. Of course, it lives at the repair shop a lot, so there you go.

I'm hoping you get better luck soon.

Date: 2007-06-13 05:11 am (UTC)
piemancer: (Piemissingslice)
From: [personal profile] piemancer
*chills*
No, no, i wouldn't believe her, either. Why would she lie? But i still wouldn't believe her.

And it's particularly sucktastic to come on a friday after hours.

I'm glad you got it back. I'm so glad you got it back.

Date: 2007-06-13 05:15 am (UTC)
From: [identity profile] fancycwabs.livejournal.com
Me too, believe me. Just a cautionary tale of being ever vigilant on keeping up with the bills.
(deleted comment)

Date: 2007-06-13 01:16 pm (UTC)
From: [identity profile] fancycwabs.livejournal.com
I never saw a notice--that doesn't mean they didn't send it, though. I have a system for organizing the bills that Mrs. Cwabs seems to think isn't worth following so we just end up with a pile of paper.

I imagine that a repo person has got to be a really high-stress job.

Date: 2007-06-13 02:29 pm (UTC)
From: [identity profile] antiquated-tory.livejournal.com
The life of a repo man is always intense.
*ducks*

A Similar-ish Tale

Date: 2007-06-13 01:36 pm (UTC)
From: [identity profile] resk.livejournal.com
I was in a similar situation 5 years ago. Too many unpaid parking tickets. I woke up and walked across the street to my car (which was parked at a meter, as I lived downtown at the time) and found a parking meter lady car practically jammed against my driver's door, and 2 women with clipboards and such.

I owed $200 and didn't have it. I had to drive to work to fax in my time sheet and get to [profile] k_sui's Dad's funeral later that night.

Lady: The tow truck will be here soon.

Resk: I really need to go to work. (I open the car door and look inside.)

Lady: Sir, you cannot get in your car.

I had heard that they can't tow your car if you're inside. It's illegal due to liability reasons. But I closed the door and walked around to her again.

Resk: I really need to go to work. I have to fax in my timesheet.

Lady: Sir, you're gonna need to find a different way to work today.

Resk: Sorry, I gotta go.

Lady: Sir, if you get in your car and drive away, we
[Error: Irreparable invalid markup ('<b<can</b>') in entry. Owner must fix manually. Raw contents below.]

I was in a similar situation 5 years ago. Too many unpaid parking tickets. I woke up and walked across the street to my car (which was parked at a meter, as I lived downtown at the time) and found a parking meter lady car practically jammed against my driver's door, and 2 women with clipboards and such.

I owed $200 and didn't have it. I had to drive to work to fax in my time sheet and get to <lj user = k_sui>'s Dad's funeral later that night.

Lady: The tow truck will be here soon.

Resk: I really need to go to work. <i>(I open the car door and look inside.)</i>

Lady: Sir, you cannot get in your car.

<i>I had heard that they can't tow your car if you're inside. It's illegal due to liability reasons. But I closed the door and walked around to her again.</i>

Resk: I really need to go to work. I have to fax in my timesheet.

Lady: Sir, you're gonna need to find a different way to work today.

Resk: Sorry, I gotta go.

Lady: Sir, if you get in your car and drive away, we <b<can</b> arrest you. It <b>is</b> a misdemeanor.

<i>I squeezed in through my driver's door.</i>

Resk: Sorry! Gotta go! Bye!

Lady: (<i>into radio</i>) This is Officer Blah Blah, we have a . . .

<i>I pulled out as the tow truck was backing up to my car.</i>

I got to work and panicked all day. I drove to my folks' house and borrowed their car for 2 months. There was a bench warrant for my arrest, so I had to go into the police station, get my rights read to me, and set up a court appointment.

I pled guilty with an explanation. I paid fines and had to do 72 hours community service. It's not on my record, though.

And it was totally worth it.

Date: 2007-06-13 02:29 pm (UTC)
From: [identity profile] oldhubcap.livejournal.com
That sucks.

Date: 2007-06-13 02:30 pm (UTC)
From: [identity profile] skatiemom.livejournal.com
Wow. That's a seriously sucktastic thing you went through. One of the main reasons major bill payments are taken from our checking account is because I fear this would happen through me spacing on sending a payment or three. Have your stress levels dropped back down from Red Alert yet?

Date: 2007-06-13 02:35 pm (UTC)
From: [identity profile] fancycwabs.livejournal.com
I had some bill payments deducted from checking for a while (not this one), and when that box of checks got stolen last November it became a headache like you woudn't believe. Recently they started writing checks out of that box, and the grocery store has seen fit to accept them as payment for goods and services--now they're sending us a bill.

Date: 2007-06-13 02:44 pm (UTC)
From: [identity profile] skatiemom.livejournal.com
I can't see where a grocery store should have legal leg to stand on in such a situation. It's not your responsibility to pay for the thief's crimes.

Date: 2007-06-13 02:47 pm (UTC)
From: [identity profile] fancycwabs.livejournal.com
They don't have one, but the process of getting them to stop asking for their money involves getting case numbers and bank affidavits and so on. It's all a giant pain in the tuchis.

Date: 2007-06-13 02:56 pm (UTC)
From: [identity profile] skatiemom.livejournal.com
Laughing at them didn't work? Damn.

I know getting the reports for my minor accident a year ago was a huge PITA, can't imagine the headache involved with multiple bureaucracies.
(deleted comment)

Date: 2007-06-14 01:47 pm (UTC)
From: [identity profile] fancycwabs.livejournal.com
Talked to the police, and to Kroger. It looked like it was going to be a giant hassle, as the checks were stolen in Memphis and mostly written outside the city limits, but they used one in town.

I've still got to go to the bank and get the affidavit, though. Investigators get paid to so that stuff, but they get paid by the guy requesting copies of the report, not taxes in general. The bank ought to give me a letter for nada.

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